TableWave turns the cameras you already have into a live map of your floor. Your team gets a tap on the wrist when a table needs them. You see what slow service is costing you, tonight.
Works with the cameras you already have
Table 8 sat down nine minutes ago and nobody has been over. Your server is buried at the bar, the host is seating a walk-in, and you're on the pass. Nobody did anything wrong. Nobody could see it.
Every table shows its state on the host screen. At five minutes without a visit, Table 8 buzzes one person: Ana, because it's her section. Not the whole team, not the manager. When she reaches the table, the alert closes itself.
After two weeks you get a payback report: how fast tables were reset, how soon guests saw a server, how many more tables you sat, and what that's worth at your average check. If the numbers don't add up, you don't continue past the free pilot.
We come to you. We connect to the cameras already on your ceiling, set up a small computer in the building, draw your tables and test everything before service.
TableWave sees a body at a table, not who it is. Faces are blurred on screen. We keep table events, like “seated at 20:14”. Clip recording stays off unless you switch it on. Video is processed on a computer inside your restaurant and is not uploaded or stored by TableWave.
Demo restaurantWe connect over your network. Any RTSP or ONVIF camera works.
A computer in the building runs it all. It keeps working if the internet drops.
Tables drawn, staff phones paired, first seating on the map.
The host screen shows all of them, silently. Only the states that need someone send a buzz, and only to the person who covers that table. Starter shows the first five; Long sit comes with Pro and Multi-Location.
Clean and empty.
What happensShown at the host stand as the next table to seat.
Guests seated.
What happensThe turn timer starts.
Seated, and no staff visit in 5 minutes. You set the limit.
What happensThe server for that section gets a tap on the watch.
Guests left, table not reset.
What happensThe busser on shift gets the alert.
Held for a booking.
What happensHidden from walk-ins on the host screen.
Seated well past the usual turn for that party size.
What happensA quiet nudge to the manager. Never shown to guests.
Set the sliders to a normal week. We only count minutes when guests are waiting for a table, so the number stays honest.
Your estimateOne table-minute = (average check per guest × guests per table) ÷ average turn. Resets per month = tables × resets per table per night × nights open. Leak = resets × minutes saved × share of service with a wait × table-minute. Payback counts the setup fee plus the first month. An estimate of seating capacity, not guaranteed sales.
Bring this number. We’ll measure the real one on your floor.
Real TableWave screens, running on demo data. Numbers are illustrative.
The manager view: camera feeds with tables outlined, a floor plan, and money on the floor in your currency.
A silent screen on any TV or tablet. Free now, how long every table has been seated and, on Pro, the next tables to free up.
Week one against week two, in minutes and in money, with the formula printed on the page.
A self-test confirms cameras, tables, alerts and the computer are working, and prints a certificate.
A demo restaurant in 3D with simulated service. Tap any table, or speed up a Friday rush. Loads about 1 MB.
Open full screenThese are our demo restaurant’s numbers, to show the format. They are illustrative, not a customer result. Yours come from your own floor.
Guests leave, busser gets the alert, table is ready.
From sitting down to a server at the table.
Shorter turns mean more tables on a full night.
How fast the right person responds.
The host screen is colours on a floor plan. Training fits in one pre-shift.
Everything runs on the computer in your restaurant. Only phone alerts need internet.
Alerts are logged, not sent, until the timings fit your floor.
We install, train your team, and come back if something is off.
Start with a free 30-day pilot. Monthly after that: cancel any time with 30 days’ notice.
We’re choosing our first ten partners in each city. They get the best price we will ever offer. We get a case study and two introductions.
Seats are released one at a time, as each pilot starts.
Something else on your mind? Write to [email protected].
No. If your cameras can send an RTSP stream, TableWave can read them. That covers nearly every IP camera and recorder sold in the last ten years, including Hikvision, Dahua, Reolink, UniFi, Axis, Tapo and EZVIZ, plus anything ONVIF. We only need 640×360 at two frames a second. Cloud-only cameras like Ring, Nest or Arlo don’t stream locally, so we add one camera of about $30 per zone.
No. If your computer passes our 60-second check, we install on it. It has to stay on, be wired to the camera network, and not be your POS terminal. If it doesn’t pass, our locked-down TableWave box is included in setup.
No. TableWave detects people as anonymous shapes at tables. No face matching, no face templates, no identity, no tracking across visits. Faces are blurred on screen: the blur is applied to every person the system detects. We keep table events. Clip recording is off unless you switch it on, and clips delete themselves after 30 days.
It watches tables, not people. No facial recognition, no identities, no per-employee scores. Alerts go to whoever covers the table. We give you a written staff notice to share before go-live.
No. The host screen shows every table silently. Only a table that needs someone buzzes one person, once, and the alert clears itself when they reach the table. There’s a cap on buzzes per person per hour, and the first nights run in quiet mode.
We measure it in your own restaurant during the proof week. The accuracy check scores TableWave against what really happened on your floor, and you see the result before you pay. We don’t quote a general accuracy figure: lighting, camera angles and layouts differ too much between restaurants.
It keeps working. Everything runs on the computer in your restaurant. Only phone and watch alerts need internet; the host screen doesn’t.
It doesn’t need to: it reads the floor from cameras. Reports use your average check today. Connections for Toast and Square are on our roadmap, so reports can use your real check totals.
Starter covers up to 4 cameras, and one well-placed camera often covers 8 tables.
There’s nothing to learn: the host screen is colours on a floor plan. And we come in person to install and train your team.
No. A free 30-day pilot first, then monthly: cancel any time with 30 days’ written notice, effective at the end of that billing period, with no early-termination fee. The setup fee is non-refundable once we have installed. Paying a year upfront is optional and gets you 12 months for the price of 10.
No facial recognition, no identities, and a clear notice at the door (we supply it). Video is processed on the computer in your building and is not uploaded or stored by TableWave.
A free 30-day pilot, installed in person, on the cameras you already have.